*Customer Service SLA*

- During business days 90% of inquiries will be responded to within 6 hours or less, but no more than 1 business day. Weekend or holiday response times will take longer or may not be returned until the next business day.

 

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Customer Service SLA & Wholesale Inquiries

Customer Service

  • During business days 90% of inquiries will be responded to within 6 hours or less, but no more than 1 business day.
  • Weekend or holiday response times will take longer or may not be returned until the next business day.

Wholesale / Dealer Inquiries